SMS/Email/Chat Terms & Conditions
Simple Insurance & Services LLC (Simple Insurance) offers access to various product and service offers through one-time or recurring SMS (Short Message Service), MMS (Multimedia Message Service) text alerts, chat messages and email alerts. Read these Terms and Conditions (this “Agreement”) for important information about these email and text alert services (“text alerts”). Additional terms apply to the use of our website and online services and to the information we collect and use. These terms are set forth in our Website Terms and Conditions and our Privacy Policy. Please read these terms here.
1- SMS Consent Communication:
When you enroll in our text alerts using SMS or MMS you are required to provide your phone number with area code within the United States including the District of Columbia, for your mobile device. When you enroll in text alerts delivered through emails you are required to provide an email address. By enrolling to receive text alerts (via SMS, MMS or email), you agree to these terms and conditions, which become effective upon your enrollment. You may be asked to verify your mobile phone number before text alert services will start, which may require you to respond to a text alert sent to your mobile device confirming your enrollment in the text alerts service.
2- Types of SMS Communications:
You acknowledge that text alerts will be sent to the mobile device number or email address you provide to Simple Insurance. Such alerts may include personal information based on the type of information communicated via the text alerts. To the extent that others have access to your mobile device, carrier account or email address, they will also have access to this personal information.
By enrolling in our text alerts services, you acknowledge that (i) receive such information through an unencrypted method of communication, and that (ii) information contained in an unencrypted e-mail and/or text message is at risk of being intercepted and read by, or disclosed to, unauthorized third parties.
Example: "Hello, this is a friendly reminder of your monthly premium is due, please contact our agency Simple Insurance & Services for assistance. Reply STOP to opt out of SMS messaging at any time."
3- Message Frequency:
Once you enroll, the frequency of text or email alerts we send to you will vary. You will typically receive alerts when we have information for you about a product or service for which you have purchased or enrolled, or where you have enrolled to receive other information.
Example:
"Message frequency may vary. You may receive up to 3 SMS messages per month regarding your appointments or account status."
4- Potential Fees for SMS Messaging:
Separate message and data rates may apply depending on the terms and conditions of your mobile device contract. You are solely responsible for all message and data charges that you incur. Please contact your mobile service provider about such charges.
5- Opt-In Method:
You may opt-in to receive SMS messages from Simple Insurance & Services in the following ways: Verbally, during a conversation, By submitting an online form, By filling out a paper form
6- Opt-Out Method:
You may opt out of text alerts at any time. To stop receiving text alerts, text STOP to the number upon which you are receiving text alerts. After you submit a request to unsubscribe, you will receive a follow-up text alert from confirming that you will no longer receive text alerts. No additional text alerts will be sent unless you re-activate your enrollment to the text alert program.
7- Help:
For questions about text alerts, text the word HELP. We may, however, continue to send emails for transactions between you and Simple Insurance. Text alerts are offered on an “as is” basis and: (1) may not be available in all areas at all times; and (2) may not continue to work in the event of product, software, coverage or other service changes made by your wireless carrier. Simple Insurance & Services LLC may change or discontinue any of its text alert programs without notice or liability to you. Simple Insurance shall not be liable for any losses or injuries of any kind resulting, directly or indirectly, from any text alerts or from technical failures or delays of any kind. Simple Insurance may stop delivery of text alerts to any person at any time in its sole discretion.
8- Standard Messaging Disclosures:
Message and data rates may apply.
You can opt out at any time by texting "STOP."
For assistance, text "HELP" or visit our Simple Insurance & Services LLC website at www.simpleinsuranceplan.com term and condition pages.
Message frequency may vary